(02) 6620 1800 [email protected]
Elements Family and Relationships Program

Elements Family and Relationships Program

We know this is a stressful time for lots of people, especially young people. Our Elements Family and Relationships Program is staying open and is available to help young people (10-24 years) and their parents to navigate this difficult time.  

To keep our community safe and minimise the risk of spreading COVID-19 we are offering our counselling service over the phone.  

We can address issues including: managing relationships, alcohol and drug misuse, mental health, anger management, grief and loss, trauma and general everyday wear and tear.

Eligible participants are children and young people ages aged 10 to 24 years old or their families from Lismore, Casino, Ballina or Nimbin.

To make a referral or find out more, call or email us on 0429 216 841 or [email protected]

Social Futures Family Referral Service

Social Futures Family Referral Service

The current situation with COVID-19 can be overwhelming and may cause extra stress and pressure on families. The support for and safety of all families is extremely important to us so all of Social Futures essential services remain open to help you.

The Family Referral Service (FRS) program is committed to continuing to provide support to families during this difficult and challenging time.  We will mostly be providing support over the phone, but we also may use other means to contact and support families, including face-to-face where possible.

FRS in schools continues to operate as a phone-based service

Please continue to call 1800 338 774 or email [email protected] for referrals and to seek support.

Thinking of you and your staff at this extremely challenging time.

Warm regards


Are you a young person living with a disability, serious illness or chronic health condition?

Are you a young person living with a disability, serious illness or chronic health condition?


Livewire Online is a free online community powered by Starlight Children’s Foundation for young people (and their siblings) aged 12-20 living with disability, serious illness or a chronic health condition. You can visit Livewire anytime to swap stories, ask for ideas, and talk about whatever’s going on in your life, from operations to issues with friends and family. We have everything from a moderated chatroom (operating and staffed from midday to midnight, 7 days per week) through to competitions, an active newsfeed, live streaming, special events and regular visits from celebrity guests.

The Livewire chat hosts listen, support discussions, and provide support without judgment. Every application is authorised with parental consent and proof of identity.

As one Livewire member puts it, “Thanks to everyone on here for giving me people to talk to, and for giving me a chance to be myself around people that aren’t my family, I’m so grateful that I have Livewire…”

Set up your account now at livewire.org.au

For any inquiries please email us at [email protected]

We can’t wait to meet you!

Online Conversations- Supporting Aged Care through COVID 19

Online Conversations- Supporting Aged Care through COVID 19

Thursday, May 28 1:00 PM –  2:00 PM

Join Patricia Sparrow (CEO of Aged and Community Services Australia) and Craig Gear OAM (CEO of Older Persons Advocacy Network) in a discussion about how we can support aged care through the pandemic and into the future to deliver the highest quality care possible. This conversation will explore the complex issues facing the sector as well as lessons learnt. For more information or to register click here

NATIONAL FAMILIES WEEK 2020 – Support for families in the Richmond Valley

NATIONAL FAMILIES WEEK 2020 – Support for families in the Richmond Valley

National Families Week is a celebration of the vital role that families play in Australian society. The theme Stronger Families, Stronger Communities highlights the important role families play as ‘the central building block of our communities and delivers the message that community wellbeing is enhanced by family wellbeing’.

National Families Week is a time to celebrate the meaning of family and to make the most of family life, reflecting on the critical role that families play in teaching, supporting and nurturing children, especially as they grow.

As we navigate the current pandemic, for many of us there has been an increase in how much time our families are spending together. The social isolation, economic burdens faced by many and pressure to play additional roles in our children’s lives all make this is a challenging experience for many of us. But it can also be a positive experience if you can: 

  • make the most of family time;
  • use routines to support family health and wellbeing;
  • stay connected with others in creative ways; and
  • manage family conflict in positive ways. 

At CASPA we know that family is the single most important influence in a child’s life and by working with and supporting families we are able to strengthen families and in turn, strengthen our community. Our Family Supports team use a strength based, person-centered approach to support parents and families which provides them with the practical tools to strengthen relationships, increase connectedness and build resilience. 

If you or your family would like some free support, CASPA Family Supports Casino’s Maureen Gill wants you to know, “receiving support and care from others has a powerful effect on helping us cope with challenges. Talking through our concerns, thoughts and feelings with others can also help us find helpful ways of thinking about or dealing with stressful situations.” Our qualified and experienced staff are able to offer support to the Richmond Valley in the following areas:

  • Counselling;
  • Parenting support;
  • Advocacy;
  • Domestic and Family Violence support;
  • Information & Intake; and
  • Referrals to other services.

“You are not alone! We recognise that every family is unique, and we a re here to help and family seeking extra support to strengthen parenting and family relationships.” CASPA Family Supports Casino is open Monday – Thursday 9:00am – 4:30pm. For details on our upcoming parenting courses or to speak to one of our staff about other services we offer, please phone (02) 6662 6792 or 0427 277 221 or email [email protected]

Supporting families transitioning back to school with easing COVID restrictions

Supporting families transitioning back to school with easing COVID restrictions

Members of the Better Chances Forum discussed the challenges many families are likely to face transitioning back to school full-time. We were reminded that it is more important than ever that we ask families what they need and take the time to listen.

We asked service providers who can offer something to families during this time to use the Community-hub as a place to gather and share information that can support schools and families.

Please see the Families and Children and young people pages right here on the Community-hub for details.

Examples of information you can find include:

The Better Chances Forum (BCF) is a collaboration supporting better chances for Children and Young People and their families in the Northern Rivers.

For more information email [email protected] or check out our website www.socialfutures.org.au/development/better-chances-forum

Ready Set Go (RSG) is transitioning back (post Covid- 19 restrictions)

Ready Set Go (RSG) is transitioning back (post Covid- 19 restrictions)

Ready Set Go (RSG) is transitioning back (post Covid- 19 restrictions) to provide services face to face in early childhood centres and with appointments at our office. Our ability to visit Early Childhood Centres is dependent on each services policy in relation to the admission of visitors. The RSG team are observing social distancing measures and hygiene procedures with increased cleaning, hand washing and sanitising.  RSG meetings/ consultations with both Early Childhood (E.C) services and parents are able to be conducted face to face or via phone / video calls as required. We are available and working hard to support the children and families in our program through this challenging time. 

The ACCESS Bus is continuing to be provided for eligible children. We have increased our hand washing/ cleaning / hygiene as per the health authority recommendations in relation to the ACCESS Bus.

Please direct enquiries and/or referrals to Lindy O’Brien E: [email protected]   M: 0409 071 623