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The Aged Care Quality and Safety Commission develops educational resources and runs workshops for aged care providers in home services and residential services. Due to the pandemic, it changed  workshops from face-to-face to online.

The commission has developed three online educational workshops which are now open for registration with dates available in September. New session dates will also be available over the coming months.

Since the start of July, the commission has run 15 workshops with almost 220 participants, and 99% of the participants who provided feedback indicated that they would recommend the workshops to others to complete. More information about these workshops and how to register is available on the Workshops page of the commission’s website.

Current workshops

Understanding the Quality Standards – information session

This online workshop introduces the Aged Care Quality Standards, by providing an overview of the Standards, relevant guidance material and helpful templates.

This information session has been redeveloped, based on the previous ‘Getting to know the Standards’ and ‘Preparing for the Standards’ workshops delivered by the Commission in 2019.

See full details of Understanding the Quality Standards >

Monitor and assess the performance of your service: aged care home services

This online workshop is designed to support providers of aged care home services in developing their knowledge, skills and practical understanding of monitoring and assessing their own performance, to ensure services are delivered in line with the Aged Care Quality Standards.

This workshop has been developed as a new, shortened and condensed version of the ‘Assessing the Standards’ workshops. There is significant overlap in content.

See full details of the aged care home services workshop >

Monitor and assess the performance of your service: aged care residential services

This online workshop is designed to support providers of aged care residential services in developing their knowledge, skills and practical understanding of monitoring and assessing their own performance, to ensure services are delivered in line with the Aged Care Quality Standards.

This workshop has been developed as a new, shortened and condensed version of the ‘Assessing the Standards’ workshops. There is significant overlap in content.

See full details of the aged care residential services workshop >