(02) 6620 1800 [email protected]

As a carer, you have many things you need to manage every day. Explore this information to get practical tips and support to help you in your role. The Carer Gateway website is all about meeting your needs as a carer. The carer gateway have phone counselling, an online carer forum, and self-guided coaching and skills courses to give you support, skills and information. Please visit www.carergateway.gov.au to explore the Carer Gateway website.

Phone counselling

The Carer Gateway Counselling Service is a free service for carers. Each weekday, from 8am to 6pm, professional counsellors are waiting to talk through the concerns you have and how you feel about your carer role. Call 1800 422 737 and Select Option 2 to organise phone counselling or request a call back on the Carer Gateway website.


The Carer Skills courses provide information, insights and practical tips to help carers develop new understanding and skills important in their caring role.

Each free online self-paced learning module takes approximately 20–40 minutes to complete and you can download your responses to questions in the module to use as a resource and reminder.

Click on the link below to explore the Carer Skills courses to help improve your health and wellbeing: https://skills.carergateway.gov.au

Real-life stories

As a carer, it’s important to know that you are not alone. There are more than 2.65 million carers in Australia. Just like you, they have hopes, challenges, happiness, sadness, frustration and success in their role. Click on the link below to find out real-life stories from other carers: