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The CHSP 2022-23 Extension Readiness Survey closed on August 2, 2021. A total of 800 responses (or 57% response rate) was received, with coverage from all Service Types and Aged Care Planning Regions.

Payment in Arrears Survey: Transitioning to payment in arrears will be a significant change for many CHSP providers. The survey provided the health department with a better understanding of providers’ current situation, business practices and readiness for change.

The survey has given the department insights into the issues associated with moving to payment in arrears. Specifically, the need to consider the fixed costs of delivering services, an organisation’s IT and their ability to track funding at the individual client level, and service provider cashflow/reserves.

Thank you to all the CHSP providers who completed the survey.

The full report can be accessed here: