(02) 6620 1800 [email protected]

The current situation with COVID-19 can be overwhelming and may cause extra stress and pressure on families and on children.

The support for, and safety of all families and children is important, so all of Social Futures essential services remain open to help you.

Social Futures runs a number of programs designed to support families and children, including the Family Referral Service, Elements Family and Relationships Program (10-24 years) and Mijung Jarjums Kids in Mind (0-18 years).

Please note we also deliver programs for young people including headspace Tweed and Lismore (12-25 years). See the post ‘Mental health and wellbeing programs for young people during COVID-19’ or visit our website www.socialfutures.org.au for further information.

Family Referral Service

Social Futures’ Family Referral Service (FRS) program will continue to support families with children who may be experiencing difficulties with:

  • domestic violence experiences
  • housing or accommodation access
  • financial assistance
  • counselling and mediation
  • parenting struggles
  • mental health concerns
  • finding culturally appropriate support

Most support will now be done over the phone, but we also may use other means to contact and support families. In exceptional circumstances we may have in-person appointments at our Lismore office or home-based visits as we recognise the unique needs of many families. Our Tweed and Grafton locations, however, will be functioning via phone and online services.

FRS in schools continues to operate as a phone-based service.

Call 1800 338 774 or email [email protected] for referrals and to seek support.

Elements Family and Relationships Program

We know this is a stressful time for lots of people, especially young people. Our Elements Family and Relationships Program is staying open and is available to help young people (10-24 years) and their parents to navigate this difficult time.  

To keep our community safe and minimise the risk of spreading COVID-19 we are offering our counselling service over the phone.  

We can address issues including: managing relationships, alcohol and drug misuse, mental health, anger management, grief and loss, trauma and general everyday wear and tear.

Eligible participants are children and young people ages aged 10 to 24 years old or their families from Lismore, Casino, Ballina or Nimbin.

To make a referral or find out more, call or email us on 0429 216 841 or [email protected]

Mijung Jarjums Kids in Mind

Situations like the one we are experiencing right now with COVID-19 can be overwhelming for children and young people, particularly those who are already struggling with their mental health and wellbeing. Our Mijung Jarjums Kids in Mind program promotes the wellbeing of children and young people.

To keep our community safe and minimise the risk of spreading COVID-19 we are offering this service using phone and online support. 

This program is an early intervention service, designed to support children and young people in the very early stages of experiencing mental health difficulty, to support and build resilience and emotional wellbeing.

Eligible participants are children and young people ages 0-18 years who are showing early signs of, or are at risk of developing mental illness, and their families and carers within the Richmond Valley and Hinterland area.

You can make a referral to Mijung Jarjums Kids in Mind by filling out an online form: https://socialfutures.org.au/families-and-children/mijung-jarjums-kids-mind/mjkm-referral/

You can also contact us on 6620 1800 or by email at [email protected].