(02) 6620 1800 [email protected]

The COVID-19 check-in card is a hard-copy (printed) card with a unique QR code that contains your registered contact details.

When you enter a COVID Safe business, a staff member scans your card and your visit to the premises is electronically recorded. If the business device is unable to read your QR code, the staff member will enter your details manually into the Service NSW business online webform.

This information, along with the details of the premises you are attending and the time and date of your visit, will comprise the record of your attendance at the venue. Service NSW will hold the record of your attendance for a period of 28 days from the date it was collected. The record of your attendance will only be disclosed to NSW Health for contact tracing purposes.

The card provides an alternative check-in method for customers who don’t have smart phones and/or those who are not comfortable using the Service NSW business online webform.

Once you’ve created your card you can have it posted to you, or you can download a printable version immediately.

If you lose the card, or your contact details change, you simply create a new card.

Note: This check-in method is only available at businesses that have a QR compatible device. It is not mandatory for businesses to accept COVID-19 check-in cards.

More details can be found in this link:

https://www.service.nsw.gov.au/transaction/create-covid-19-check-card